NEW QUANTITIES IN RESPONSE INTELLIGENCE: Understanding and Mastering the Evolution from CASE MANAGEMENT to CRISIS MANAGEMENT for All Stakeholders within Child-Focused Organizations, including Educational Institutions, For-Profit, Not-For-Profit, Faith-Based, Community-Based, and other entities; Government Agencies, Policy Thinkers, Policy Makers, and both State and Non-State Practitioners.


Welcome to the two-day course on “New Quantities in Response Intelligence: Understanding and Mastering the Evolution from Case Management to Crisis Management for All Stakeholders in Education and Other Child-Focused Organizations & Government Agencies.”

In today’s rapidly changing world, the need for effective response intelligence in the field of child protection has become increasingly crucial.

This course is designed to provide participants with a comprehensive understanding of the evolution from traditional case management to crisis management, equipping them with the knowledge and skills necessary to navigate the challenges faced by stakeholders in education, child-focused organizations, and government agencies. We will delve into the emerging trends, strategies, and best practices that address the dynamic nature of cases and crises involving children.

Throughout this program, we will explore the fundamental principles, practical frameworks, and innovative approaches that enable stakeholders to respond proactively and effectively to the complex demands of child safeguarding and protection. By the end of this course, participants will gain valuable insights into the evolving landscape of case and crisis management and acquire the tools needed to make informed decisions that prioritize the best interests of children.


  • ADOPTING A SYSTEMS AND CHILD-FOCUSED APPROACH: Adopting a Systems and Child-Focused Approach to Case Management: Understanding the importance of a holistic approach in effectively managing cases involving children.
  • RECOGNIZING THE INEVITABILITY OF CASES AND THE AVOIDABILITY OF CRISIS: Identifying key factors to consider in preventing crises and effectively managing potential issues before they escalate.
  • MASTERING RESPONSE INTELLIGENCE: Step-by-step analysis of Case Management and Crisis Management techniques to enhance the speed and effectiveness of response.
  • IMPLEMENTING STRATEGIES FOR CASE MANAGEMENT IN THE 21ST CENTURY: Exploring fundamental and tested strategies for managing cases in the dynamic and unpredictable context of a Third World Nation.
  • ACCELERATING CRISIS RESOLUTION AND BUILDING RESILIENCE: Techniques for reducing turnaround time in crisis resolution and empowering stakeholders to bounce back stronger, prioritizing the Best Interest of children.
  • ENGAGING IN DISCUSSION STIMULATING SCENARIOS (DSS): Sharing real-life case studies and crisis situations from over two decades of successful handling, encouraging interactive discussions and learning from practical experiences.

Duration: Physical Session 2 days(4 hours each day) | Virtual Session 2 days (4 hours each day)

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